Policy

We understand that due to your busy schedule, you may have to cancel or change an appointment with us. In order to respect the time of both our guests and our staff, we simply ask that you notify us of a cancellation or reschedule at least 24 hours prior to the appointment.

• We charge a 50% cancellation fee for any cancellations made within 48 hours of the scheduled appointment. All reschedules need to be made 24 hour prior to appointment time in order to avoid any fees. 

• Same day cancellations and no shows will be subject to 100% charge of the services scheduled. There is a 15 minute grace period, after 15 minutes (with no contact) your appointment will be cancelled and charged in full. This will allow you to rebook for another time. Thank you so much for your understanding.

Please understand that every effort will be made to still deliver the service. However, appointments may have to be rescheduled or shortened. We request at least a 24-hour notice in the event of a cancellation, as we may be able to accommodate another guest